All unopened retail priced items can be returned within 30 days for a full refund
No refunds on free offers store wide (I mean, you got it for free)
We offer refunds or replacements for the following reasons:
- Improperly fitted clothing replacement guarantee
Wrong clothing size? We will replace all all improperly fitting clothing absolutely free. Contact our support and to get the return & replacement setup.
- Replace guarantee is for clothing only
- Return shipping payments are handled through Paypal only
- Replacement process must be initiated within 30 days of order
- Customer package lost in transit
Our shipping & handling insurance covers 100% of lost orders by the post office. If your package is lost, we will replace it.
- Item received in unusable condition
Damaged goods? - 100% refund and free replacement. Our vendors are 100% responsible for quality products and we take quality very seriously.
- Just make sure to send us a picture of the damage so we can show our vendors for the full refund.
- Wrong item received (size/style/color)
Oh jeeze we screwed up, keep it and we will send you the CORRECT order free of charge.
Customer is responsible and will NOT be refunded for the following reasons:
- When the customer enters in the wrong address
Please make sure to spell your address correctly when spending money online.
- Customer orders the wrong item
- Customer orders the wrong color / style
Please make sure that you put the right things in your cart.
- Customer changes their mind
- If the item breaks while in use